Backcountry Access (BCA) is offering free replacements on its Tracker2 avalanche beacon after multiple malfunctions were reported by the Jackson Hole ski patrol and alpine guides.
Essentially, the ski patrol and guides at Jackson Hole have reported several instances where the Tracker2 stopped transmitting. BCA suspects the problems were being triggered by a buildup and discharge of static electricity while in the pockets of users.
BCA is offering free upgrades to its software on the beacon, which will provide additional safeguards against inadvertent shut downs.
Bruce Edgerly, VP of Marketing for BCA, recently told Skinet.com, “we have executed what I believe to be a very proactive and responsible corrective action.”
For more information on the issue, please visit the BCA blog.